Privacy policy

At Sonuvo Lifestyle, protecting your privacy is a priority. This policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal data including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
- Website usage data

This information is collected when you place an order, create an account, subscribe to our newsletter, or interact with our website.

Legal Basis for Processing

We process personal data based on the following legal grounds:
- Contractual necessity (to fulfill orders)
- Legal obligations (tax and accounting requirements)
- Legitimate interests (improving our services)
- Consent (newsletter subscriptions or marketing communications)

Use of Personal Data

Your personal data may be used to:
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Send marketing communications if you have opted in

Data Sharing

We may share your data with trusted third parties necessary for operating our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Analytics services

These parties only receive the information required to perform their services.

Data Retention

Personal data is stored only for as long as necessary to fulfill its purpose, including legal accounting and regulatory requirements.

Your Rights

Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time

You also have the right to lodge a complaint with your local Data Protection Authority.

To exercise any of these rights, please contact:
Email: info@sonuvolifestyle.com